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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Markeith Williams

July 23, 2024

5  out of  5 rating by Markeith Williams
"Great customer service the best I had in a long time thanks so much for the help I am now apart of the state farm family"
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Nicole Johnson

July 19, 2024

5  out of  5 rating by Nicole Johnson
"Empress Anderson was an absolute delight to work with. She set up my daughter's renters insurance in 15 minutes with a smile and warm demeanor. I would recommend Empress and Alisha Clayton's State Farm agency to anyone needing insurance in Tallahassee."
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Elizabeth van den Berg

July 19, 2024

5  out of  5 rating by Elizabeth van den Berg
"Empress was extremely helpful and knowledgeable. She provided valuable information regarding certain coverages on my auto policy and we worked together to select the coverages and deductibles that would work for my family."
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Dante Gallegos

July 18, 2024

5  out of  5 rating by Dante Gallegos
"Amazing and smooth experience! Loretta McCloud provided an excellent experience. Everything was thoroughly explained and easy to understand!"
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Roy Cosgrove

July 16, 2024

5  out of  5 rating by Roy Cosgrove
"Great customer service, thank you Loretta and team!"
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Sharon Brock

July 15, 2024

5  out of  5 rating by Sharon Brock
"Excellent, competent, caring and kind service from Loretta when I needed to cancel insurance on my deceased husband’s truck that had stopped running. I was totally impressed the first time I walked into this State Farm office with the staff and that I could deal with live people. Loretta reinforced this impression today"
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L THOMAS COX

July 10, 2024

5  out of  5 rating by L THOMAS COX
"Informative discussion with Loretta of Alisha Clayton’s State Farm Agency. She was extremely helpful and answered all my questions. Very professional and informative. Best experience with State Farm office in many, many years!"
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Artur Akshelyan

July 10, 2024

5  out of  5 rating by Artur Akshelyan
"I had the pleasure to talk to Loretta McCloud, a nice person who provided with all important information and details about auto insurance"
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Marquis Jones

July 5, 2024

5  out of  5 rating by Marquis Jones
"Empress was so patient with me in assisting me and my wife for our rentals insurance, she was so sweet and nice and professional, she deserves a raise!"
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Certified Cutzbyced

June 20, 2024

5  out of  5 rating by Certified Cutzbyced
"Today I had the pleasure of being assisted by Empress to add another vehicle to my State Farm insurance policy. Empress provided me with excellent extremely pleasant customer service. Empress was very helpful, knowledgeable and thoroughly detailed with her expertise. Thanks Empress, it was a pleasure working with you!"
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John

June 17, 2024

5  out of  5 rating by John
"Mrs. Loretta was awesome. She was for sure a lot of help in a moment of stress and i appreciate her help very much. Great customer service (which is hard to find now-a-days)"
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Eric H

June 11, 2024

5  out of  5 rating by Eric H
"I have been dealing with Empress, one of the agents in Alisha Clayton’s office. She has been supremely helpful, as we moved to Tallahassee. I chose Clayton’s office for its high review rating, and I am happy to now contribute to it, as Empress has gone above and beyond to ensure a smooth transition to Tally FL!!!! E"
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Andy Johnson

May 23, 2024

5  out of  5 rating by Andy Johnson
"OK, I *rarely* ever post Google reviews (for whatever that's worth to you, the reader), but these people are AMAZING. I woke up this morning to an absolutely crazy situation with my auto insurance and - long story short - these folks (Loretta and Alisha) dropped everything, helped me work through a new line of coverage while I was standing at the counter at the Tax Collector's office, stayed past their closing time to make sure I was getting the right coverage and all the discounts I could get, and talked through all of my questions on other lines of insurance too. ***I promise this is a legit comment: based on my experience with them today, I'm moving my umbrella and homeowners coverage to them too.*** 5/5 would recommend."
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Nene Crittenden

May 15, 2024

5  out of  5 rating by Nene Crittenden
"Empress was kind polite and very courteous I recommend Alisha Clanton State farm to anyone that's looking for any kind of insurance I would definitely be referring this office out."
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Azelin Cantrell

May 6, 2024

5  out of  5 rating by Azelin Cantrell
"Empress was so helpful in reviewing my policy with me. I recommend them so much! Very friendly and kind!"
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Mallorie Godbey

May 6, 2024

5  out of  5 rating by Mallorie Godbey
"Alisha Clayton’s Statefarm office is incredibly helpful! Loretta and Empress were very friendly and helpful."
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Monique Robinson

May 2, 2024

5  out of  5 rating by Monique Robinson
"Loretta was very helpful😀.  She understands so much regarding insurance coverage.  She was very patient with me.  Please give her a gold! 🌟🌟😀"
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stephanie robison

April 29, 2024

5  out of  5 rating by stephanie robison
"Monte was great in getting my auto draft set up for one of the cars on my policy! Super nice & efficient!"
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Zeke Bryan

April 24, 2024

5  out of  5 rating by Zeke Bryan
"Monte was very professional and knowledgeable with helping me get started on a policy. He was able to get me such a good quote I went ahead and payed the first 2 months. Highly recommended"
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Nathan Meeks

April 16, 2024

5  out of  5 rating by Nathan Meeks
"If you are looking for an informative, trusting kind, advisor you found the right State Farm agent. Alisha is a great person to lean on for all insurance needs!"
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jeannie mauro

April 15, 2024

5  out of  5 rating by jeannie mauro
"Ali was one of the kindest, most knowledgeable and personable agent I’ve ever spoken with. Our daughter needed renters insurance for an apt for law school at FSU. This agency came recommended from another student. Spot on!! So good. So helpful. Just an easy process !! Great job Ali"
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Larry Knight

April 13, 2024

5  out of  5 rating by Larry Knight
"I just wanted to thank Loretta for helping me when she didn't have to thank you very much for the help and call back"
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Leander Forbes

April 12, 2024

5  out of  5 rating by Leander Forbes
"She was the absolute best. Answered all my questions and was friendly. Give this girl a raise!!"
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Tracy Crandall

April 12, 2024

5  out of  5 rating by Tracy Crandall
"Alisha is the best! Saved me $90 a month, with better coverage! Canceled Allstate immediately!! Wish I would have called State Farm 4 years ago. Thanks Alisha!"
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Jori Peters

April 12, 2024

5  out of  5 rating by Jori Peters
"I liked their greetings and Madison is awesome to work with. She was able to help me with a better deal than the other insurance companies could offer. Thank you so much! 😊"